2025 State of Fraud and Returns Report

Online returns are already a $890B problem, and abusive returns are up 64% since last year, with the overall percentage nearly doubling. As retailers prepare for their busiest season, fraudsters are evolving their tactics just as quickly.

Our latest report breaks down the key threats ecommerce teams need to be ready for this Q4 and beyond.

In this report, discover:

  • What risk and fraud professionals should be doing today to prepare for the agentic commerce revolution. 
  • How the best in the business are conquering return fraud and abuse.
  • How a global trade war and tariffs are shaping online fraud and what to do about it.
  • The changing shape of fraud in North America, Latin America and Europe.

 

 

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