Webinar | 9 June 2026 | Value first, technology second: Why most process transformations fail, and how to fix yours

Led by industry experts, this webinar will provide a practical, customer value-first framework to help you bridge the gap between business goals and IT execution.

Are your process transformation efforts stalling at the first hurdle, or missing the mark entirely? This highly anticipated webinar, brought to you live by FinTech Futures with MakoLab, flips the script: stop leading with tools and start with outcomes. 

Our process experts will share real-world tactics to align business and IT, streamline the work that matters, and define success metrics that prove tangible outcomes, before any new software enters the picture. Walk away with a winning strategy for process prioritisation and a solid action plan to prove your business concepts fast.

What to expect:

This session, including a live Q&A with the panel, will provide a practical, outcome-first framework you can apply immediately for near and long-term process wins, covering the role of Value Stream Mapping, BPMN 2.0, and other high-reward, high-impact techniques. Walk away with a winning strategy for process prioritisation and a solid action plan to prove your business concepts fast, before making any investment into new tools. Join us to make technology an accelerant to results, not a substitute for them.