Forecasting the future of priorities, budgets and strategies: 2026 Data Center & Infrastructure Report

Explore feedback from CIOs, IT directors, managers and system administrators to see how they’re meeting obstacles, budget changes, AI hype, virtualization issues and more in the coming year. Service Express’ eighth annual report provides expert insights and a practical outlook for 2026.

Every year, the feedback from IT professionals tells a familiar story: change moves more slowly than headlines suggest. The 2026 Data Center & Infrastructure Report reinforces this reality, while also tracking gradual shifts in trends.

As a longtime member of the IT community, Service Express is pleased to share survey findings on IT practices and strategies in our annual report.

Key highlights:
– IT leaders continue evaluating the benefits of AI, with 57% of respondents indicating that their IT budgets allocate only 10% or less to AI investment.
– Security is always a top concern. According to 59% of respondents, disaster recovery/business continuity investment is driven by the threat of cyberattacks.
– Reducing IT costs ranks as the top priority for 45% of respondents. Determining where to focus is essential for substantial savings.

Download this free report for an insider’s look at how organizations prioritize and address pressing issues to meet a wide array of infrastructure and data center needs.