Top Engagement Trends for Retail: Guide

Hands-on Guide to the Latest Trends and How Your Brand Can Keep Pace.

A single inquiry can hop between as many as 10 different touchpoints before your customer clicks “buy now.” An omnichannel approach is the only way to service these highly complex customer journeys effectively, but that’s a complex proposition all by itself.

In this guide, you’ll explore seven key omnichannel trends for retailers in 2022 and beyond—the industry evolutions that our experts believe are most important to keep on your radar as you plan for this year and beyond.