Editor’s Desk

The next era in banking starts with reframing trust

Banks are swiftly transforming in a world where 76 percent of Americans prefer mobile applications to teller windows and digital wallets are quickly replacing cash in pockets. However, it goes beyond just enhancing digital services. Financial institutions must redefine their values and earn the trust of their customers as a result of a culture transformation. […]

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An Overview of ReadyCloud CRM for all Amazon Sellers

ReadyCloud CRM delivers a cloud-powered Customer Relationship Management solution for businesses that sell on Amazon and on other ecommerce sales channels. “ReadyCloud CRM is an orders-based CRM that was built for ecommerce,” comments Michael Lazar, an Executive at ReadyCloud. “When you connect ReadyCloud CRM to your Amazon seller account, you’ll see something amazing: It will

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Global Payment Gateway Market: Is E-commerce the highest point in their journey?

Payment gateways are becoming increasingly popular as online transactions become more abundant. Payment gateways help authorize and authenticate online transactions between a business and a bank. Gateways offers consumers a much more secure transaction, preventing fraudulent incidents. Primarily, the e-commerce market growth is rapidly accelerating, due to the large influx of online shoppers. According to

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How AI and Analytics can help you master the customer management experience: Powered by Manthan’s Real-Time Interactions on its Customer Marketing Platform.

Manthan, a leading AI and Analytics company, announced an upgrade to its cross-channel campaign management and personalization solution, TargetOne. Retail marketers can now accomplish more with best-in-class journey marketing and mobile app marketing capabilities that together power real-time, contextual customer interactions. With a complete loop of plan, design, preview, execution, tracking and reporting capabilities that

How AI and Analytics can help you master the customer management experience: Powered by Manthan’s Real-Time Interactions on its Customer Marketing Platform. Read More »

Why detailed data analysis from various angles is very important for any retailer.

Any successful campaign is gauged by the return on Investment that the campaign is able to drive for the firm. One of the top global analytics and advisory firm which delivers analytics solutions to help solve critical business problems had carried out a successful research on a marrket basket analysis for a leading retailer. Market

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How Facebook’s Removing Instagram Likes Affects Digital Marketing Strategy

  Instagram announced last week that it is testing the removal of ‘likes’ from public visibility. Instagram’s parent company Facebook said its aim is to remove the pressure of achieving a lot of ‘likes’ which can have an adverse effect on users. This is a reaction to the larger conversation on the possible impact to

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Tips on how this lockdown holiday can be used as a great opportunity to market your services your customers through their mobiles- part 4

Plan where mobile fits into the customer holiday journey. Customers interact with a single brand, regardless of the channel they’re on. It makes sense, then, that making sure mobile isn’t operating in a silo will help improve the customer experience. When planning holiday campaigns, build journey maps and decide where mobile best fits in. Could

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