What is a digital workflow?

In the upcoming year, automation technology will alter how businesses function, empower staff, and serve customers. And a significant factor in the equation are digital workflows.

Digital workflows are used by organisations to synchronise data between systems and to coordinate employee operations. Enhancing productivity, responsiveness, and profitability are the main objectives as firms reimagine the nature of labour in the autonomous company.

A digital workflow, though, what is that? It involves the planning, carrying out, and automation of business processes. According to a set of procedural guidelines, tasks, information, and documents are passed from one participant to another for action.

You may now be wondering what a workflow process is. What kinds of workflows are offered, too? Let\’s look at it.

What digital processes do

A stream of staff actions is automated via a digital workflow procedure. Processing times are shortened, human mistake is less likely, and governance is simpler to control. Simply said, managers and staff can act more quickly and make better, more informed decisions thanks to digital workflows.

Currently, the following workflow types are in use:

A sequential workflow, which is based on flowcharts, advances from one stage to the next without allowing for a backward movement.

Flow of state machines: A more complicated workflow advances from state to state, or from one action to the next, and has the ability to go back in time.

Workflow driven by rules: These workflows adhere to rules that specify how to move from one stage to the next since they are based on sequential processes.

Optimum digital workflow techniques

In order to satisfy employee and consumer demand for better services and experiences, successful firms adapt and modify their IT. Finding solutions that let users keep control of the business logic ingrained in already-existing processes is a problem for IT.

Software for intelligent business process management (iBPMS) can be useful in this situation.

An integrated group of vital systems for digitising, automating, and controlling digital workflows is known as an iBPMS.

Today, an orchestration layer that connects people to applications, systems, and data is created by combining iBPMS with systems of engagement. It includes analytics, AI, robotic process automation, and other features.

Users will be able to construct digital workflow applications in the cloud more quickly and easily than ever before when the iBPMS and low-code application platform industries merge.

Instances of digital workflows

We can now investigate what a digital process in your company would entail.


Workflow software for human resources may automate and carry out activities including onboarding, exit processes, and annual evaluations.

Banking: Workflows can automate the processes for approving investment decisions, onboarding new clients, and processing mortgage or loan requests.

Manufacturing: Nonconformities, complaints, requests, and preventative maintenance can all be addressed via quality assurance procedures.

Travel: Workflows for travel businesses can manage client vacations, hotel reservations, aircraft reservations, and more.

processing insurance Workflows can expedite and make simpler operations like manual data entry, data extraction, rekeying, and routing that were previously time-consuming.

Sales processing: Without ignoring back-end operations, digital workflows can free up sales teams to concentrate more on growth and less on administration.